Category

Currently used by

How to request access?

Cost per user per year

Strategy for procuring more licenses

JumpCloud Single Sign On?

Password Management

all digital scienceGreen

Service Desk

$95.88 (Group IT Standard)

We renegotiate every 2 years based on headcount

No

Project Management

various teamsYellow

Service Desk

$111.59

?

Yes

Wiki

all digital scienceGreen

Access is granted automatically to everyone, available here. Should you not have access, please raise a ticket here

$40

As the DS headcount grows, we increase the user count in “tiers” (e.g 600-800)

No (Google Single Sign On)

Service Desk tooling

Group ITBlue

Access is granted automatically to everyone, available here. Should you not have access, please raise a ticket here

$588 (per agent)

Ad-hoc as requested (licenses are only needed for agents)

Yes

Productivity, Office tooling, Video Conferencing

all digital scienceGreen

Access is granted automatically to everyone, available here. Should you not have access, please raise a ticket here

157.56 EUR

For each user we are billed via HPG

No

Issue & project tracking

developersRed

This is a requested here, or by invitation by an existing Jira user

$135

As the DS headcount grows, we increase the user count in “tiers” (e.g 600-800)

Yes

Directory as a Service, Mobile Device Management

all digital scienceGreen

Access is granted automatically to everyone, available here. Should you not have access, please raise a ticket here

$141

We renegotiate every 2 years based on current headcount

N/A

Whiteboarding

various teamsYellow

Service Desk

£179

True-up charged for actual usage each 6 months

Yes

Productivity, Office tooling, Video Conferencing

all digital scienceGreen

Service Desk

£123.60

Ad-hoc

Yes

Instant Messaging

all digital scienceGreen

Access is granted automatically to everyone, available here. Should you not have access, please raise a ticket here

£84.24

We renegotiate every 2 years based on headcount

No

Endpoint Protection (Anti Virus)

all digital scienceGreen

Access is granted automatically to everyone. Should you not have this software, please raise a ticket here

Group IT Standard

N/A

Task Management

Mainly developers but scattered

First ask your line manager then raise a ticket with Group IT

$128.39

As and when

No

Automation

Group ITBlue, MarketingPurple

Service Desk

$165.60* not quite so straight forward as we’re billed per “task”

Fixed, we monitor task usage

No

Video Conferencing

various teamsYellow

Service Desk

$200

We renegotiate annually based on user count

Yes